Please be advised that this site is not affiliated with the Canada Revenue Agency office.
It was created to provide general Canada Child Benefits information only.

By Phone

Call CCB and related provincial and territorial programs

Before you call
To verify your identity, you’ll need

  • Social Insurance Number
  • Personal details about the children in your care
  • Information from previous benefit payments

If you are calling the CRA on behalf of someone else, you must be an authorized representative.

Telephone number
1-800-387-1193

Yukon, Northwest Territories and Nunavut:
1-866-426-1527

Hours
Table 1 – Hours for the CCB and related provincial and territorial programs
Day Hours
Mon to Fri 8 am to 8 pm (local time)
Sat 9 am to 5 pm (local time)
Sun Closed

Closed on public holidays

 

Online

Get your personalized benefit information in My Account.

Alternative: MyCRA web app

What you can do online:

  • apply for the Canada Child Benefit (CCB)
  • view CCB and related provincial and territorial programs payments, account balance, and statement of account
  • view and update children in your care
  • update your personal information, including your address and your marital status

Saving in the wrong registered account can quietly destroy a low-income worker’s retirement setup. Read our guide on TFSA vs RRSP for Low Income Earners: Avoid the GIS Retirement Trap to discover why RRSP withdrawals trigger a hidden 50% benefit clawback—and how shifting to a TFSA protects your Guaranteed Income Supplement benefits.

Stop wasting money on monthly bank fees and missing out on valuable rewards! Discover how switching to Canada’s top no-fee bank accounts and zero-annual-fee cash-back credit cards can help you keep more money in your pocket. Read our article Best No-Fee Bank Accounts & Cash-Back Cards in Canada (2026 Guide) at Unemployment Canada to start saving today.
 
Discover how to maximize your tax-free government relief with complete CRA details on the newly launched Canada Groceries and Essentials Benefit (CGEB). Learn about updated 2026 eligibility rules, enhanced quarterly payout schedules, and maximum income limits. Read our article Canada Groceries and Essentials Benefit 2026: Eligibility & Payment Schedule, at taxservicecanada.ca.
 
Never miss an Old Age Security payment by bookmarking our dedicated 2026 OAS Payment Schedule page today. Managing your retirement budget is much easier when you know exactly when your funds will arrive in your account. By saving this link, you’ll have instant, one-click access to the most up-to-date distribution dates and any schedule adjustments throughout the year.

* * * * Most viewed topics * * * *

FREE Canadian Dental Care Plan Coverage – Online Application*

2026 CPP and OAS payment dates

Check the status of my Canadian passport application