Please be advised that this site is not affiliated with the Canada Revenue Agency office.
It was created to provide general Canada Child Benefits information only.

By Phone

Call CCB and related provincial and territorial programs

Before you call
To verify your identity, you’ll need

  • Social Insurance Number
  • Personal details about the children in your care
  • Information from previous benefit payments

If you are calling the CRA on behalf of someone else, you must be an authorized representative.

Telephone number
1-800-387-1193

Yukon, Northwest Territories and Nunavut:
1-866-426-1527

Hours
Table 1 – Hours for the CCB and related provincial and territorial programs
Day Hours
Mon to Fri 8 am to 8 pm (local time)
Sat 9 am to 5 pm (local time)
Sun Closed

Closed on public holidays

 

Online

Get your personalized benefit information in My Account.

Alternative: MyCRA web app

What you can do online:

  • apply for the Canada Child Benefit (CCB)
  • view CCB and related provincial and territorial programs payments, account balance, and statement of account
  • view and update children in your care
  • update your personal information, including your address and your marital status

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